How do I place an order?
Step 1: Easily create a personal member account
Join the party by setting up your own personal account and let us wow you. Why the need for an account, and what are all the perks and benefits? Click here to find out!
Step 2: Browse our extensive range of designer items
Welcome! You have just become a member of the No. 1 outlet fashion community! You now have access to our brand outlets and can start shopping for items from your favourite brands – with the highest discounts.
Step 3: Add item to shopping cart
Now that you have found a great item, the next step is to add it to your shopping cart. Select the size you want from the options and click on the 'Order' button. Your new item has now been added to the shopping cart.
Step 4: Find your fashion steals
Proceed to the shopping cart when you are ready to pay, or continue shopping if you are looking for another fashion steal. Once you are sure you are done shopping, simply proceed to 'Checkout'.
Step 5: Got everything you need? No items left behind?
When you reach your shopping cart, make sure you have everything in the right size and colour. Do you have a discount code? Enter it at the bottom of the shopping cart in the 'Add code' section. Once you have checked everything, complete your order with the 'Continue to checkout’ button.
Step 6: Pay directly, later and securely
Enter your personal details and delivery address on the next page. Are your details entered correctly? Then click on the 'Continue to pay' button and select one of the payment methods, including a pay later option (Klarna). More information about the payment options can be found here.
Step 7: Your order has been confirmed and is on its way
Once the payment is finalised, your order will be confirmed: 'Thank you for placing your order! We think you’ve made the right choice.' Your order is now on its way to you and can be tracked with a provided Track & Trace number. More information about delivery options and delivery times can be found here.
We have tried to make the whole process as easy as possible for you, so we hope this information helps. We wish you lots of future shopping fun at Otrium!
Due to the current coronavirus situation, some terms and conditions may deviate from the standard. Take a look at our updates in this section