Please return the item. As soon as we receive it at our warehouse, we will issue a refund and send you an e-mail about it. Learn more about how to make a return.
Use the return form to indicate that the item is incorrect and include it in your return package along with the item. Then send us an e-mail about this so that we do not charge the return costs.
Save the proof of shipment of the return!
Should you still want the item, and if it is still in stock, please place a new order on our website.
Due to the current coronavirus situation, some terms and conditions may deviate from the standard. Take a look at our updates in this section.