It can take up to 14 business days before we receive your return (this excludes weekends and public holidays).
As soon as our warehouse receives your return, we will start the refund process and send you an e-mail to let you know. If you are returning multiple items from one order or returning items from different orders in one package, it may take a little longer for all items to be processed.
Due to the current coronavirus situation, some terms and conditions may deviate from the standard. Take a look at our updates in this section.