Once your order has been placed, it is no longer possible to change or cancel your order.
Otrium processes your order very quickly, so once your order has been placed, you can no longer change it. This also applies to the delivery method, the delivery address or the payment method.
However, you have the right to return your order within 14 days. As soon as we have processed your return, the purchase amount will be refunded to the account you paid with. More information about our return policy can be found here.